Full job description
*** Shift: 8:00 AM – 4:30 PM Mtn, Monday – Friday ***
Responsibilities
Work quickly in a fast-paced environment to process and release a high level of cases per day
Analyze all documents received with a sample and be able to determine how the pieces cohesively work together to secure coverage
Support Patient Advocate teams with up-to-date information
Complete routine tasks with minimum supervision
Comply with applicable CLIA and HIPPA regulations
Qualifications
High School Diploma or GED
1-2 years’ experience in customer service or office environment
College degree (BS or BA) preferred, in biology, science or healthcare a plus
Knowledge of clinical lab systems and/or customer relationship management (CRM) systems helpful
Accurate typing skills of at least 35 words per minute
Comprehensive understanding and use of Microsoft Word, Excel, and Outlook
Excellent written and verbal communication skills
Able to manage several tasks simultaneously, often under pressure
Ability to analyze both from a small detail perspective and a case completeness perspective
Must be authorized to work in the United States on a full-time basis for any employer
Strong, recent professional references
Physical and Mental Job Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to sit; talk; or hear.
The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision and depth perception.
Myriad Genetics Inc., is a leading personalized medicine company dedicated to being a trusted advisor transforming patient lives worldwide with pioneering molecular diagnostics. Myriad discovers and commercializes molecular diagnostic tests that: determine the risk of developing disease, accurately diagnose disease, assess the risk of disease progression, and guide treatment decisions across six major medical specialties where molecular diagnostics can significantly improve patient care and lower healthcare costs. Myriad is focused on three strategic imperatives: maintaining leadership in an expanding hereditary cancer market, diversifying its product portfolio through the introduction of new products and increasing the revenue contribution from international markets. For more information on how Myriad is making a difference, please visit the Company's website: www.myriad.com .
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
